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FAQ

SHIPPING + RETURNS

When will my items ship?

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Most orders are processed and shipped within 1 to 2 business days after your order is submitted (if not sooner!). You will receive an email the day your order is shipped which will include tracking information.

Please remember that everything outlined above applies to business days.
Business days are Monday - Friday, excluding holidays and are within normal business hours.

Which carrier do you use?

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All domestic orders will be shipped via USPS First Class or USPS Priority depending on the speed chosen at checkout and the weight of the parcel.

How will my items be packaged?

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We guarantee packages are put on board the shipping transit service. However, from this point, we do not take responsibility for the delivery of the shipment to you. Residential deliveries that do not require signature may be left in a safe place, out of sight and out of weather at the driver's discretion. This could include the front door, side porch, back porch and garage area.

Can I cancel my order?

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Let us know right away! We work hard to get your order to your doorstep. Any orders are available for cancellation before shipping with no restocking fee.

Do you take returns?

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All sales are final. Products are sold on a non-returnable basis unless goods are damaged in shipping. 

RETAILERS + WHOLESALE

Can I find your items in a shop near me?

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Yes! We're fortunate to be carried by many stores around the US. Please see our list of retailers to find us in a store near you!

Do you wholesale your items?

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Yes we do! Please contact us to obtain access to our wholesale portal. Existing accounts can browse online here. We can't wait to work with you!

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